Return and Refund Policy

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Our Return and Refund policy consists of:

• 14-day return policy.
• The state of return must be in new condition
• Reason for return (e.g. damaged or wrong product)
• Process to initiate a return, Must contact us by email at contact@xanadu-designs.com. 
• Must have a return confirmation number before you return the item.
• The buyer is responsible for return shipping costs and any loss in value if an item isn't returned in its original condition.
• Once the item is received we will process the refund within 24 hours of receiving the item.
• Your contact Information.